System Maintenance Service

System Maintenance Services

24 Hours On-Duty Hotline
Tri-Lan provides 24-hour on-duty service and a trouble-shooting hotline for customers on problems related to the system.

Trouble-shooting Service
Customers may call the trouble-shooting hotline to request Tri-Lan for system repairing service at anytime, Tri-Lan personnel shall arrive at the site for within two hours upon the receipt of customer¡¦s notice and complete troubleshooting within 4 hours.

Abnormal event Recording Service
Tri-Lan will record and consolidate the conditions of cabling system / equipment into a summary and perform trend analysis on the maintenance reports with an executive summary to customers on the agreed date. The report also includes service quality reviews on subcontractors¡¦ support calls and problem reporting.

Scheduled Maintenance
Within the warranty or maintenance period, Tri-lan will specially assign personnel to perform quarterly inspection and maintenance and also, annual inspection of all systems.
Tri-Lan provides the following routine maintenance and can modify depending on the customer¡¦s request.


Structured Cabling System (SC)

¡´ Check Main Distribution Frame (MDF)
¡´ Check patch panel
¡´ Check Information Outlet
¡´ Check Mounting Cord.
¡´ Check Record table and labeling.
¡´ Check Rack fan and power wire.

Computer Room Air Conditioners (CRAC)

¡´ Check electronic components for loose wire connections.
¡´ Check variable pitch pulley set screws are tight.
¡´ Check air pressure and switch operates properly.
¡´ Clean drain pan.
¡´ Check Freon does not leak.
¡´ Check Freon is sufficient.
¡´ Check AC-4 settings are correct and functions properly.
¡´ Check air filters are clean and in correct place.
Fan Section
¡´ Check belt condition and tension.
¡´ Check fan motor current.
¡´ Check impeller.
¡´ Check bearing and pulley.
¡´ Check motor mounts are secured.
Humidifier and Reheat
¡´ Check drain pan for clog.
¡´ Check float control operation.
¡´ Check humidifier current & voltage.
Electrical Panel
¡´ Check for loose wire connection.
¡´ Check the current of the components.
¡´ Motorized Non-return Damper (if any).
¡´ Check & test the operation of the damper from fully close.
¡´ Open under normal status.
Room Status
¡´ Check that computer rooms temp. and humidity are normal and meet requirement.
¡´ Check that room temp / hum setting is correct.
¡´ Check that air flow under raised floor is in good condition.

Uninterrupted Power System (UPS)

¡´ Check and record input/output voltage (AC, DC), ampere (AC, DC) frequency readings.
¡´ Check hours-run meters reading.
¡´ All equipment will be cleaned and lubricated where necessary.
¡´ Check the correct operation of the system. Rectify any apparent defects where immediately possible.
¡´ Check functional and internal connections.
¡´Check functional operation as far as possible of¡@electro/ magnetic/ mechanical components, e.g. indication lamps, relays, contactors, circuit breakers.
¡´ Check settings of adjustable devices e.g. control logic, timers, overload relays and adjust where necessary.
¡´ Check and reset any transient where necessary.
¡´ Check and adjust Battery floating charge voltage, current limit settings etc.
¡´ Record the ambient temperature of UPS & Battery room.
¡´ Check DC connections which include inter-cell/ inter-tier Battery to protection fuse and UPS connections.
¡´ Check general condition of Battery system and each individual cell.
¡´ Check bearings for undue noise or sign of overheating and lubricate where necessary.

Pre-Action Sprinkler System

Visual Check on
¡´ General cleanness on Pre-Action sprinkler heads
¡´ Any interruptions around pre-action sprinkler heads
¡´ Check all detection and controller components are in good condition
¡´ Pressure reading of compressed air
¡´ Any interruptions of sprinkler water drain pipe
¡´ Pre-action system piping and its related supporting brackets

¡´ Overall system appearance to see if possible defects existed
¡´ Manual and auto released modes of the system
¡´ Heat detectors appearance
¡´ Smoke detectors appearance
¡´ Remote lock-off unit and the alarm signals monitoring unit.

Function Test

Auto and emergency manual release mode in operation
¡´ Heat detectors in operation
¡´ Smoke detectors in operation
¡´ Pressure of simulated sprinkler discharge
¡´ All components related to simulated discharge test
¡´ Remote alarm signals indicated on control panel.
¡´ Compressed air pump
¡´ Pressure reading of compressed air.

Comprehensive testing:
¡´ Testing all systems for normal operation

System status:
¡´ Record all testing procedures with data and report immediately to client on any irregularities or defects while performing the maintenance.

Final stage of maintenance:
¡´ Resume the system in normal operation and inform client accordingly.
¡´ Chain movement test.
¡´ Confirm all parts of Pre-action fire-extinguishing system are in normal working condition.

FM-200 (Fire Protection System)

¡´ Control server system circuit function and adjustment.

  1. Test and adjust the perception circuit.
  2. Test and adjust the warning alarm sound.
  3. Test and adjust the per-warning release circuit.
  4. Test and adjust the release circuit.
  5. Test and adjust the manual switch.
  6. Test and adjust the emergency breaker.
  7. Test and adjust the delayed release circuit.
  8. Test and adjust the medicament release circuit.
  9. Test and adjust the link-up control system.
  10. Test and adjust the system transfer function.
  11. Test and Adjust FM-200 System flow
¡´ Perception system test, sensitivity adjustment and cleaning maintenance.
¡´ Input switch component (manual switch, emergency breaker and time-counter).
¡´ Output warning system (alarm, buzzer, fire light and release light) function test.
¡´ Inspection for FM-200 containers and accessories.
  1. Inspection for container mounting
  2. Inspection for connecting tub and releasing valve
  3. Clean up the nozzle
  4. Check FM-200 agent weight
  5. Check the pressure gauge of container
  6. Inspection for actuator
  7. Leakage test

Monitoring System

¡´ Avoid unusual monitoring system and alarm.
¡´ Spare computer and processor software.

  1. Check monitoring processor, drive console and
  2. Perception component.
¡´ Check software.

¡´ Examination:
    1. Trig on each alarm inputs and watch whether if LED lights on mimic panel are lighted.
    2. Trig off each alarm inputs and watch whether if LED lights on mimic panel are off.
    3. Check every alarm on mimic panel and remote PC.
¡´ Water detection ¡V MER Room
¡´ Water detection ¡V UPS Room
¡´ FM-200 alarm
¡´ VESDA alarm
¡´ UPS alarm
¡´ Pre-action sprinkle system alarm
¡´ Reset
¡´ CRAC-A alarm
¡´ CRAC-B alarm
¡´ CRAC-C alarm
¡´ CRAC-D alarm
¡´ Buzzer